Question: How Does A Virgin Phone Line Work?

Is there a problem with Virgin phone lines?

If you still want to complain to Virgin Media about an issue with your connection, you can reach their customer service team on 0345 454 1111.

Do keep in mind that phone lines are likely to be extremely busy at the moment due to the coronavirus crisis.

You can also speak to Virgin Media via its live chat service..

Do you pay line rental with Virgin?

Virgin Media – the company offers broadband-only deals via its own fibre network. … Satellite broadband – satellite broadband is available anywhere and you won’t need a landline. However the cost might be more than paying for broadband with line rental, and coverage and speeds could be worse.

Is it worth having a landline?

If you have trouble getting service indoors or are in a bad location, a landline can be crucial. … As well, while 911 location services for cell phones has vastly improved, if emergency services are needed, a call from a landline might expedite help to your location.

Do Virgin use BT phone lines?

Virgin runs on its own exclusive network, whereas BT operates over the widely used Openreach network, but whatever package you currently have – broadband, TV or phone – switching between the two need not be a hassle.

Are BT and Virgin master sockets the same?

Activating BT in a house with Virgin Media. … One of the sockets is labelled virgin media, the other labelled BT, both are the master socket type (split front cover).

Does Virgin include line rental?

(1) Prices include line rental where packages include home phone. No changes are being made to call costs, call packages or TV add-ons. Virgin Mobile customers, who saw prices increase by up to £39/year in July, are also unaffected.

Why is my phone line not working?

Unplug all phones and equipment from all telephone sockets. Plug a working phone (not cordless) into the main phone socket (this is usually where the phone line enters your premises). See if you can make calls from it. If you can make calls, the fault is likely to be with one of your pieces of equipment.

Can I divert my Virgin landline to my mobile?

Divert all calls: SET UP THE CALL DIVERSION: *70 [enter number you wish to divert to including the area code if applicable] # CHECK THE CALL DIVERSION: *#70.

How do I get my landline ring back?

When you hear an engaged tone, press the number 5 on your telephone keypad to request a Ring Back. Wait until you hear a message confirming that your Ring Back request has been successful, before replacing the handset. The network will then monitor the busy number for up to 45 minutes until it becomes free.

How much is virgin telephone line rental?

Virgin price changes: in fullLine rentalCurrent pricePrice from 1 NovLine Rental Saver£184/yr£196/yrPackage (1)Current pricePrice from 1 NovBroadband only (all speeds)£30.25/mth – £43.25/mth£33.24/mth – £46.24/mthBroadband and phone (all speeds)£36.99/mth – £49.99/mth£40.48/mth – £53.48/mth6 more rows•Aug 18, 2016

How do I set up my Virgin home phone?

Just give us a call on 150 from a Virgin Media home phone or mobile, or 0345 454 1111* from any other phone. 2. Once you’re set up, just dial 1571, follow the instructions and you’re ready to go!

Can I cancel my landline and still have Internet?

Can I keep my internet if I cancel my landline service? No, of course not. Your broadband is delivered through your landline. You can of course cancel the landline and start a new mobile internet connection with another provider, but it will cost more and be slower.

What calls are free on Virgin landline?

Freephone numbers starting 0800 or 0808 are already free to call from your Virgin Media home phone. From July 1st 2015 they’ll also be free for consumers to call from mobile phones.

Is there any reason to keep a landline?

Here are 5 reasons why you should keep your landline: 1.) A landline provides better security. … A landline connects you to your exact address and even apartment number, so in case of emergencies the 911 operator or other safety service can locate you.

Do I need a landline anymore?

Standard ADSL broadband, for example, is widely available to 99% of UK homes as it’s delivered via Openreach’s network of copper telephone wires. Since ADSL broadband is delivered via a phone line, you’ll need a landline in order to access the internet, even if you don’t want or need one for calls.

Is Virgin Mobile closing down?

You’ve probably heard by now that Virgin Mobile is shutting down. That’s right, in May 2018 parent company Optus pulled the plug on the Australian arm of Richard Branson’s telco, with the complete closure slated for June this year. So if you’re a Virgin customer, it’s time to make a switch.

Is Virgin Mobile going out of business?

The Virgin Mobile brand is being phased out by parent company Optus. You can stay on your existing plan until it expires. … Virgin Mobile customers will still be able to access their accounts through the Virgin Mobile website and My Account app.

How do I connect my phone to Virgin Media?

How do I connect my Android device to my broadband?From the home screen swipe either up or down to access apps. Tap WiFi.Tap Settings. Tap the WiFi network you’d like to connect to, the WiFi network name and password are shown either on the back or bottom of the Hub.Tap Connections. Enter the password and tap CONNECT.